This course focuses on the communication process and its effect on organizational behavior. Students will learn how to improve their communication skills with co-workers, supervisors, and customers; and the importance of communication for individual professional development. Issues such as diversity, ethics in communication, persuasive sales techniques, and the impact of technology will also be discussed.

This course addresses the application of accounting functions as they apply to managers in a variety of organizational settings. It includes the aggregation and analysis of financial information, the creation and utilization of documentation used in financial decision-making and the estimation and management of risk in new ventures based on standard accounting practices.

Analysis of internal financial procedures unique to nonprofits, including topics such as nonprofit accounting; financial planning; creating and monitoring a budget for a nonprofit; setting prices for nonprofits; investment of surplus funds; short- and intermediate-term financing including bank relations; long-term financing; analysis of new programs; elimination of existing programs.
Prerequisite:  GSB 504 or equivalent

A marketing survey course designed to give the student a broad overview of the scope of marketing activities. The tools of the marketer - product, pricing, promotion, and distribution - are examined separately and then according to their role in the overall marketing plan. The importance of understanding market behavior is stressed throughout, as is the coordination of marketing with other managerial decisions.

Focuses on the strategic decisions necessary to match organizational resources and objectives with market opportunities. Emphasis on the managerial approach to product development and diversification, pricing, communication through advertising and selling, and distribution decisions. Planning, research, and organizational aspects of marketing decision-making are stressed throughout. Examines consumer and industrial products and services, profit, non-profit, public and private organizations, and the social and legal implications of marketing policies.
Prerequisite: GSB 505 or equivalent.

Examines the planning, organizing, directing, coordinating, and controlling activities of the administrative unit. Surveys the history and development of management theory, the behavioral sciences’ contribution to management study, and analytical tools for decision-making. Introduces concepts of management systems, work measurement, and productivity improvement.

The behavioral sciences can be used to examine complex organizations and provides an effective foundation for leadership, problem solving and management.  This course is designed to introduce students to both theoretical as well as practical use of the behavioral sciences in organizational settings.  Topics covered include; organizational socialization, learning and problem solving, motivation, power and influence, leadership, organizational culture, group dynamics, and organizational learning and change.  Significant time is spent in case discussion, role plays and other experiential exercises designed to make the topics meaningful and relevant to the effective practices of management. Prerequisite: GSB 502 or equivalent.

Every organization, be it the international conglomerate or the nuclear family, requires leadership. This highly interactive course is designed to draw upon the life experiences of its participants in order to enhance their understanding and implementation of what is required to mobilize resources and move an organization forward. Utilizing the classroom as a laboratory, we will explore leadership from a variety of perspectives: theoretical to practical, personal to global, frustrating to inspirational.

This course examines public responsibility, personal integrity, and competitive pressure in organizations and the significant influence of the political, legal, social and ethical environments upon leadership, ethics, and business.  The application of ethical, regulatory, and legal systems to the responsibilities of people in organizations toward society and individuals is explored.  Legal and moral aspects of management are analyzed and compared.  The course uses experiential exercises, case studies, and student projects that allow students to form a deeper understanding of accountable and responsible leadership.
Prerequisite:  GSB 600 & GSB 602

Effective global leadership is built upon in-depth understanding and insight into a variety of international issues and cross-cultural concepts.  Global leaders must identify and respond to key characteristics, behaviors and attributes within the internal and external environment.  Students will explore leadership and management as it relates to complex social, cultural, and organizational contexts around the world.  Future global challenges are also considered.
Prerequisite:  GSB 600 & GSB 602

This course examines the problems and possibilities encountered when leading an organizational change effort.  Emphasis is on organizational vision, focusing behaviors, inspiring behaviors, levels of concern when making organizational change, alignment of organizational systems, and theories of change.  Students will learn to form vision statements, examine systems alignment, implement strategies for organizational change, anticipate obstacles, optimize scarce resources, and maintain motivation.  Students will also analyze the successes, the failures, and the multiple dilemmas of modern organizations in both the private and public sectors in order to better understand the causes, implications, and potential leader actions and strategies associated with organizational change.
Prerequisite:  GSB 502 or GSB 600

Negotiation and conflict occur routinely within and between organizations, and the ability to handle these situations are critical management skills.  This course examines the strategies and techniques needed to become an effective negotiator.  Students will examine the elements of the negotiation process, including bargaining and persuasion strategies, within a variety of settings.  Conflict management will also be addressed and will focus on interpersonal conflict, mediation, investigation, and arbitration.
Prerequisite:  GSB 502 or GSB 600

This course examines qualitative and quantitative tools for leaders to develop creative solutions to problems of various kinds.  Included are theoretical and practical applications of creatively solving problems in a wide range of organizational settings.  Students will study the connections between innovation, creativity, visualization, memory, thinking, overcoming mental barriers, problem definition, idea generation, idea evaluation, solution implementation and improved communication.
Prerequisite:  GSB 502 or GSB 600

Understanding yourself as a leader, maintaining balance both personally and professionally, managing stress and leading without compromising your values are some of the concerns of today’s leaders.  This course will examine the personal life of the leader including overload and stress, energy and creativity, and finding satisfaction and purpose, and will explore issues such as the responsibilities of leadership, accountability to the organization and to followers, and leadership character and values.
Prerequisite:  GSB 600 & GSB 602

The Action Research Project is designed as practical capstone experience and provides students with an opportunity to apply knowledge, skills and competencies acquired during the MOL program.  The project centers on research and evaluation of an organizational problem, issue or need.  Students will develop a proposal, conduct research, and develop a recommendation and an implementation plan.   Capstone course for MOL to be taken in final semester.